Terms of service

1. This website is operated by Trade Circle Holdings Ltd. Where these terms and conditions use terms such as "we", "us" and "our" they refer to Trade Circle Holdings Ltd.

2. We offer this website, including all the information, tools and services available on it, on the condition that you accept these terms and conditions and the associated privacy policy available on our website.

3. By visiting our website and/or purchasing something from us, you are deemed to have accepted these terms and conditions.

4. You can view the most current version of these terms and conditions at any time by visiting this website page. We reserve the right to update, change or replace any part of these terms and conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your website, read these terms and conditions and ensure you understand them before making a purchase.

General Conditions

1. We reserve the right to refuse service to anyone, for any reason, at any time.

2. Any content that you enter onto this website may be transferred unencrypted and involve transmissions over various networks and may involve changes to conform and adapt to the technical requirements of connecting networks or devices.

3. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit for commercial gain, or any portion of the content on the website or any other part of the service that we offer on this website.

4. Headings and titles used on this website are done so for convenience only. They do not constitute any part of the terms and conditions and will not limit or otherwise affect the terms herein.

ONLINE STORE TERMS

1. Our website offers a range of products and or services for sale. Where we refer to an 'item’, we are referring to a single product or service available for purchase on this website.

2. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered into the system.

3. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.

4. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

• i) The item you have ordered is out of stock

• ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

• iii) There has been a pricing or product description error

• v) There is a system or procurement failure

• vi) You have failed our customer validation checks

• vii) When you place an order you will receive an email confirming the details of your order. This email is not a confirmation that we have accepted your order.

• viii) Your order will only be accepted by us once your goods are available with our supplier and can be dispatched.

MODIFICATIONS TO OUR SERVICE AND PRICING

1. Prices for items are subject to change without notice.

2. We reserve the right to, at any time, modify or discontinue any part of the service that we offer, or any part or content thereof, without any notice to you.

3. We accept no liability to you or any third party for any modification, price change, suspension or discontinuation of the service.

DELIVERY

1. During checkout, you may be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

2. Please allow for up to 12 working days for delivery following the dispatch of your order.

ORDER CANCELLATION

1. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

2. Where items have not been dispatched before a cancellation request, our refund policy will apply.

3. Where you have ordered a personalised, perishable or time critical item (such as food, newspapers, event tickets or e-vouchers) you may not be able to cancel for a full refund.

LIABILITY AND INDEMNITY

1. We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

2. You agree to indemnify us and our agents, officers, directors and employees, immediately and on-demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

JURISDICTION

ENTIRE AGREEMENT

GENERAL

1. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.
2. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any loss that you incur, howsoever caused.

Mobile Message Service (MMS) & Short Message Service (SMS) Terms and Conditions

The mobile message service (the "Service") is operated by Trade Circle Holdings Ltd. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lifestyle Warehouse's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of us through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lifestyle Warehouse. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Lifestyle Warehouse mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email info@lifestylewarehouse.co.uk.

We may change any shortcode or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a shortcode or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.