Privacy policy

Effective Date: [31/5/24]

Introduction

This Privacy Policy describes how Trade Circle Holdings Ltd. ("we," "us," or "our") collects, uses, and discloses information, including personal information, that we obtain through our website www.lifestylewarehouse.co.uk (the "Website"), hosted on Shopify, and any related services, tools, features, or content offered by us (collectively, the "Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information, including personal information, when you interact with us or use our Services. The types of information we collect may include:

Personal Information: Information that can be used to identify you, such as your name, email address, shipping address, billing address, phone number, payment information, and any other information you choose to provide.
Device Information: Information about your device, such as your IP address, browser type, operating system, and other technical details.
Usage Information: Information about how you interact with our Website and Services, including the pages you visit, the products you view, your search queries, and other actions you take.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information and enhance your experience on our Website. For more information about how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our Website and Services.
Process and fulfill orders, including shipping products and providing customer support.
Communicate with you, including responding to your inquiries and sending you updates about your orders.
Personalize your experience and tailor content, recommendations, and advertisements to your interests.
Analyze trends, monitor usage, and gather statistical information to improve the performance and functionality of our Website and Services.
Comply with legal obligations and enforce our policies.

Sharing of Information

We may share your information with third parties in the following circumstances:

With service providers, vendors, and other partners who assist us in operating our business and providing our Services.
With third-party analytics providers, such as Google Analytics, Hotjar, to help us understand how our Website and Services are used and to analyze trends.
With law enforcement, government agencies, or other third parties if we believe disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Trade Circle Holdings Ltd., our customers, or others.

Your Rights

Subject to applicable law, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. You may also have the right to object to processing, data portability, and the right to lodge a complaint with a supervisory authority.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@tradewarehouse.co.uk